In accordance with the Federal Law on the protection of personal data in possession of the individuals in force in Mexico ("The Law"), we inform you that this notice of privacy of personal data ("notice") describes how Infra, S.A. de C.V. with fiscal domicile in: Félix Guzmán No. 16 3rd Floor Col. El Parque, Naucalpan Edo. of Mexico C.P. 53398 and affiliated companies and/or their business units or branches ("INFRA"), could collect and use information provided by you through various means or in your case through the company's website: www.grupoinfra.com ("Portal"), In order to facilitate the provision of services, marketing and other situations described below.

For what purposes will we use your personal data?

The personal data we collect about you are necessary to verify and confirm your identity; To administer and operate the services provided to them and to market the products that they request or contract with us, and to fulfil the obligations arising from such marketing and provision of services, purposes that are necessary for the service You request.

In addition, we will use your personal information to inform you about new marketing proposals, services and promotions.

Although these purposes are not necessary to provide the services and products you request or contract with us, they allow us to offer a better service and raise their quality.

If you do not want your personal data to be treated for these additional purposes, you have the right to express it, for which you can be provided with the corresponding format, by going to the address of the company or by accessing the "Portal" and filling the referred Format.

The refusal to use your personal data for these secondary purposes will not be a reason for you to deny the services and products you request or contract with us. If you do not disclose your refusal, it is understood that you authorize the use of your personal information for such purposes.

What personal data do we collect and use about you?

To carry out the purposes described in this Privacy notice, we will use the following personal data in accordance with the following:

COMMERCIAL CUSTOMERS

Full name, age; Sex Home Telephone and e-mail; Signature Autograph; Photography Patrimonial, financial and credit history data; Federal taxpayer Registry and telephone number; Credit card number and in your case of other bank accounts.

CLIENTS/USERS MEDICAL AREA

What sensitive personal data will we use?

In addition to the personal data mentioned above, for the purposes reported in this Privacy notice we will use the following personal data considered as sensitive, which require special protection: past health status and Present, future diagnoses, illnesses that suffers, allergies and medicines that it takes at the moment of the signature of its corresponding contract or use of our services.

IN GENERAL:

With whom do we share your personal and sensitive data?

In any event, your personal data can be shared with the companies belonging to the group or in the case of clients of the medical area with institutions of the health sector (hospitals, public and private clinics); For the offer of services and products and with the aim of providing a better service, in the understanding that the companies belonging to the group or the hospitals and clinics will be able to contact you directly.

Likewise, INFRA, S.A. DE C.V. will be able to communicate its personal and/or sensitive data according to the information requirements of the competent authorities.

The data may be transferred to subsidiaries and/or controllers and, in its case, to third parties strictly related to the provision of services that are contracted, who must on their own comply with the legal provisions of privacy to the clients . All information will be subject to confidentiality.

In any case, we will communicate this notice of privacy to the recipients of your personal data, in order to respect your terms.

In case you do not want your personal data to be treated for these additional purposes, you have the right to express it, for which you can be provided with the corresponding format called "Application for the exercise of rights ARCO", attending Address of the company or accessing it through the "Portal".

If you do not express your refusal for such transfers, we will understand that you have given us your consent to them.

How can you access, rectify or cancel your personal data or oppose its use?

You have the right to know what personal data we have of you, why we use them and the conditions of use we give you (access). It is also your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (rectification); That we remove it from our records or databases when it considers that it is not being used in accordance with the principles, duties and obligations provided for in the Regulation (cancellation); As well as opposing the use of your personal data for specific purposes (opposition). These rights are known as ARCO rights.

You may access, rectify or cancel your personal data, or oppose or revoke your consent to use them, by submitting your request. To access the application and know the procedure and requirements for exercising the ARCO rights, you may call the following telephone number 800-7122525; Login to our web site www.grupoinfra.com to the "Privacy Notice" section, or contact our personal Data department, which will apply to the applications for the exercise of these rights, and attend any questions that may have regarding the treatment of your information. The contact details are as follows:

Félix Guzmán No. 16 3er. Piso, Col. El Parque, Naucalpan Estado de México, C.P. 53398, teléfono 800-7122525, o al correo electrónico avisodeprivacidad@infra.com.mx

How can you revoke your consent to use your personal data?

You may revoke the consent that, if any, you have given us for the treatment of your personal data. However, it is important to keep in mind that in all cases we will be able to take care of your application or end the use immediately, because it is possible that by some legal obligation require continue to treat your personal data. You must also consider that for certain purposes, the revocation of your consent implies that we cannot continue to provide you with the service you requested, or the conclusion of your relationship with us.

To revoke your consent, you must submit your request. To access the request, know the requirements for revocation of consent, you may call the following telephone number 800-7122525; Login to our web site www.grupoinfra.com to the "Privacy Notice" section or contact our personal data department.

How can you limit the use or disclosure of your personal information?

In order that you may limit the use and disclosure of your personal information, we suggest the following options:

Your registration in the public registry to avoid publicity, which is in charge of the Federal office of the consumer, in order that your personal data is not used to receive publicity or promotions of companies of goods or services. For more information on this register, you can consult the Internet portal of the PROFECO, or contact it directly. Your registration in the list of exclusion, so that your personal data are not treated for marketers purposes, advertising or commercial prospecting on our part. For more information call phone number 800-7122525; Send an email to the following dirección avisodeprivacidad@infra.com.mx, or check our website www.grupoinfra.com

Use of tracking technologies in our Internet portal.

We inform you that on our website we do not use tracking technologies through which it is possible to monitor your behavior as an Internet user.

How do you know the changes to this privacy notice?

This privacy notice may be subject to changes, changes or updates arising from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Of changes in our business model, or other causes.

In this case, we undertake to keep you informed about the changes that may be suffered by this notice of privacy, through the "Portal", where the date of last version of the notice will be indicated, so we recommend you to periodically visit this page with the Purpose of being informed if any changes occur.

If you believe that your right to the protection of your personal data has been injured by any conduct or omission on our part, or presumes any violation of the provisions of the Federal Law on the protection of personal data in possession of the Individuals, their rules of procedure and other applicable regulations, may place their disagreement or complaint with the Federal Institute for access to Information and data protection (IFAI). For more information, we suggest you visit their official web page www.ifai.org.mx

Last update date January 1, 2022